About Us

 

YOU Travel & Cruise Ferrymead was established in 1993 by Melissa Landrebe who has worked hands-on in the business since its inception. Being Sumner born and bred, Melissa appreciates the significance of keeping things local and enjoys supporting local businesses, schools and fundraising events. We were very proud to have received and continue to receive many industry awards recognising our expertise and service.

We have a strong community focus in our agency. We understand the importance and value of first-hand knowledge always encouraging and ensuring staff personally experience exciting, new destinations and cultures around the world - sharing our ideas, experiences and recommendations with our customers is invaluable.

We have one main philosophy and it is simply 'to exceed your expectations'. We are a strong team and our committed and loyal staff results in the amazing relationships that we build every day.  We pride ourselves in adding all the special touches and we promise to create not just amazing holidays but life experiences and memories that will remain with you forever.

Your award-winning team:

  • 2019 Top Award of Excellence Azamara, Royal Caribbean, Celebrity Cruise

  • 2018 APT Top store

  • 2017, 2018, 2019 First Travel Top 10 Store

  • 2017 TAANZ Single Retail NZ award

 

Meet the Team

Contact Details
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Director

Melissa Landrebe

For Melissa Landrebe, travel is far more than moving from one place to another. “Travel is about the stories you collect, the people you meet, and the unforgettable moments that shape your view of the world,” she explains. As a passionate Travel Consultant, Melissa goes beyond booking holidays — she designs journeys that awaken curiosity, spark joy, and transform dreams into reality.

From chasing the Northern Lights in Iceland to wandering the spice markets of Marrakech, or curating once-in-a-lifetime honeymoons in the Maldives, Melissa thrives on turning wanderlust into worry-free adventures. “I love taking an idea and shaping it into a seamless journey where every detail works together to create magic,” she says.

What She Offers
  • Tailored Experiences: Every traveler is unique. Melissa carefully crafts each itinerary to reflect individual personalities, passions, and pace.

  • Insider Knowledge: With firsthand insights and a global network of trusted partners, she takes her clients beyond the guidebooks.

  • Seamless Travel: From flights and visas to boutique hotels and private tours, Melissa handles the details so her clients can focus on the experience.

  • Support at Every Step: She sees herself as a personal travel ally — before, during, and after the journey.

Why Travel With Melissa?

Melissa believes the world is too beautiful to experience the same way twice. Every destination has its own secret to share — and she is dedicated to helping travelers uncover it.

Her mission is simple: to create journeys worth remembering.

Contact Details
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Senior Consultant

Tanya Cross

For Tanya Cross, travel is about far more than sightseeing — it’s about living life to the fullest. “Travel for me is all about the life experiences, immersing yourself in other cultures, living like a local, and getting off the beaten track,” she explains. “There is no better way to learn about people and life than by putting yourself there.”

With years of expertise as a Senior Travel Consultant, Tanya is passionate about creating journeys that connect her clients deeply with the places they visit. She believes every trip should be transformative, offering not just beautiful memories but meaningful encounters that open new perspectives.

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Senior Consultant

Janelle Buchanan

For Janelle Buchanan, travel is all about discovery and connection. “Travel to me is about creating lifelong memories, experiencing different cultures, taking in the sights and smells, eating like locals, and exploring new destinations,” she shares. “Nothing beats arriving at a new destination and experiencing that wow factor of somewhere new.”

As a Senior Travel Consultant, Janelle is passionate about designing journeys that capture that sense of wonder and delight. She believes every trip should spark joy, open doors to new experiences, and leave travelers with stories they’ll cherish for years to come.

Contact Details
Phone: 033842700
Travel Consultant

Amy Crossen

With a lifelong love for adventure and a passport full of stories, Amy brings passion, experience, and warmth to our Sales Support Team. Having explored the globe from a young age, she’s no stranger to the world of travel – and she thrives on helping others do the same.
 
For Amy, travel isn’t just about ticking off destinations – it’s about creating unforgettable memories with family, friends, and fellow adventurers. From solo escapades in her younger years to magical family holidays with her daughter, Amy has truly done it all.
 
Disneyland Pro & Family Travel Guru
If you're dreaming of Disneyland California, Amy is your go-to! She's practically an expert after multiple family visits and knows how to make the most of the magic – especially with kids in tow. She’s also a master at curating family-friendly trips that balance relaxation and adventure – from the tropical vibes of the Pacific Islands to the excitement of Bali and Singapore.
 
Amy has ventured far beyond the usual tourist tracks, with extensive travels through South and Central America and Asia, gaining rich insights into different cultures, cuisines, and ways of life. Her journeys have shaped her approach to travel – immersive, thoughtful, and open-minded.
 
Shanghai: A dazzling blend of modern architecture, street food, and sensational shopping (hint: leave room in your suitcase – or buy a new one!).
 
Los Cabos, Las Vegas & Los Angeles: A recent family adventure full of beachside fun, exciting shows, and the ever-enchanting Disneyland – Amy knows how to make Vegas family-friendly and LA feel like a dream.
 
Top Tip from Amy:
"Slow down and soak it in – whether it's a splash at a waterpark or a quiet moment watching the sunset, it's these moments that make travel magical."
 
Whether you're planning a first-time family trip, a return to your favourite resort, or an off-the-beaten-path cultural experience, Amy's knowledge and enthusiasm make her an invaluable part of our team – and an incredible resource for our clients.

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Administration & Support

Brittany Frost

Brittany is a dedicated member of the sales support team at YOU Travel Ferrymead. She works behind the scenes to ensure your travel documents and final itinerary are accurate and complete. You’ll often find her at the reception desk or on the phone, ready to assist with booking appointments with the girls.

With a lifelong passion for travel, Brittany brings enthusiasm and care to her role. Outside of work, she enjoys quality time with her partner and children in the countryside.

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