This personal email from a new customer was sent to us after they returned from an incredible holiday in Greece & Croatia following a very special travel itinerary we had curated together. Their experience and feedback really is testament to the work we do and personal service we are proud to provide every single one of our customers here at YOU Travel & Cruise Ferrymead...

After many years with our trusted travel agent, we were saddened when she recently retired. Finding someone new felt daunting—until a friend recommended Melissa.

Despite leaving our planning quite late, Melissa quickly understood what we wanted from our European trip. We shared the countries we hoped to visit, and after a conversation about her own extensive travel experience, we felt confident in her suggestions—and we’re so glad we did.

Melissa organised an unforgettable itinerary, including stunning resorts and hotels in Greece and an incredible small-boat cruise in Croatia. Her attention to detail is second to none. From the initial planning to the final confirmations, she was with us every step of the way. She thought of everything—often before we even knew we needed it—and her activity and dining recommendations were spot on.

Melissa and her fantastic team made the whole process seamless. We’re absolutely thrilled to have found another outstanding travel agent and wouldn’t hesitate to recommend her 100%. We’re already looking forward to planning our next adventure with her!

Rachel & Mike Pero